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Gain control and overview with a self-service queue system
Enhance customer experience and improve operational efficiency with self-service modules for seamless queue and drop-in management.
Efficient check-in
Reduce reception workload and streamline check-in with our self-service queue system. This solution frees up valuable time otherwise spent on registration, queue management, and handling drop-in appointments.
Queue-free check-in
Customers take a queue ticket themselves, avoiding unnecessary waiting times
Better flow
Organise queues efficiently and reduce pressure on staff
Increased control
Customers and staff receive real-time updates on queue status and wait times
How the system works
Once activated, the system allows customers to take a queue ticket without a scheduled appointment. The ticket is printed directly from the terminal, and staff receive an instant notification. The system supports multiple queues simultaneously, with a clear, easy-to-read display screen showing queue status for both customers and staff.
Universally designed terminal
Our self-service terminals enable your customers to complete simple tasks such as check-in, taking a queue ticket, and making payments quickly and efficiently – without assistance. That’s why all our terminals are designed to be accessible to everyone, regardless of language or ability.
Payment
Convene offers efficient payment solutions that provide control and flexibility.
Check-in
Self-service check-in registration simplifies check-ins, provides wait time updates, and reduces administrative workload.
Terminals
A self-service terminal that increases efficiency and enhances customer service.