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Five payment methods you can offer your customers
How do your customers pay for your products or services today? With Convene, you can enable multiple payment solutions to simplify the payment process.
Every day, your business serves customers with different payment preferences. To improve the customer experience, it’s essential to offer various payment methods so they can choose the option that suits them best.
So, what payment solutions can your customers choose from? Below are some of the most popular options available today.
Payment solutions you can offer your customers:
1. Cash payments: Although cash usage is declining, many customers still prefer this method. Ensuring that cash payments remain an option can enhance customer satisfaction. With Convene’s self-service solution, handling cash transactions is simple and efficient.
2. Card payments: Card payments work seamlessly via ConvenePay and on payment terminals. Debit and credit cards are the most commonly used card payment methods. Customers can either insert their card into a reader or use contactless payment by tapping their card against the reader.
3. Contactless payments: Contactless payments are most commonly made by holding an NFC-enabled bank card near a card reader. Customers can also use smartwatches or mobile phones configured for contactless transactions. Convene’s payment solution supports NFC technology, ensuring fast and secure transactions.
4. Mobile payment – ConvenePay: Mobile payments offer customers greater flexibility. This method is ideal for both in-person and online transactions. With ConvenePay, customers receive an SMS with payment details once you issue an invoice. The payment link remains active for 48 hours, allowing them to pay by card, invoice (pay later), or Vipps. Alternatively, payments can be completed at a self-service terminal.
5. Invoice payments: Invoice payments give customers the flexibility to pay later, either electronically or via paper invoice. With Convene, customers can choose invoice payment via self-service kiosks, ConvenePay, or other billing agreements. We also handle invoice distribution and follow-ups on unpaid invoices on behalf of your business.
More payment options improve predictability
Today’s businesses operate in a world where customers expect choice when it comes to payments. While some prefer cash, others rely on mobile payments daily.
By offering multiple payment options, you make it easier to receive payments efficiently for your products and services. At Convene, our goal is to simplify the payment process for both you and your customers.
As a partner-neutral provider, we offer a range of payment solutions, along with invoice follow-ups to ensure you get paid on time.
